2 Grandmas & A Bunch of Kids - For the Best Care Anywhere
Parent Handbook
(Please be advised, our handbook is subject to be revised) 
                                          Welcome Aboard
 Welcome to ‘2’ Grandmas & A Bunch of Kids Childcare Center.  We hope  your whole family will enjoy the warmth and family atmosphere that ‘2’  Grandmas Childcare Center has to offer.  This handbook has been written  to describe our program goals, policies and the details that go into making  each school day a happy and successful experience for your children.   
 We are glad you have chosen our program.  Please feel free to talk to your  child's teacher or administrator at any time.  Once again,  welcome aboard!
2 Grandmas & A Bunch of Kids strives to provide a developmentally appropriate curriculum in a child-centered environment of warmth, friendliness and freedom.  Your child will have opportunities for exploring, experimenting, and questioning, which will encourage curiosity, creativity, and expression.
We provide an opportunity to develop self-confidence, creativity, social skills, large and small motor skills.  Since all children are individuals, we believe in developing the whole child, emotionally, physically, intellectually and socially, in accordance with their own needs and style. We offer a balance between structured and unstructured time.
We believe in creating an environment which will provide an opportunity to develop each child's ability to celebrate diversity through teaching respect and empathy.
Terms of the License:

The license and all state inspections with results/violations will e posted in the entrance hallway.
Hours of Operation:

  • Open from 5:30 a.m. to 5:30 p.m.
  • Days:  Monday - Friday
  • Months:  January - December
  • Licensed to accommodate 40 children at any one time.
  • Ages: 2 weeks through 12 years of 
Early morning drop off:

At 5:30 all children go into the sitting area in the dining room with a sofa and television to get comfortable. At 6:00 if any infants / toddlers have arrived the teacher takes them into their classroom. All other children will remain there until 7:00 when their teachers arrive and take them to their individual classrooms. 

Holiday/Center Closings:

  • New Years Day
  • Martin Luther King Day
  • Memorial Day
  • 4th  Of July
  • Labor Day
  • Thanksgiving Day (the day after Thanksgiving)
  • Christmas Eve / Christmas Day 

Note: If Christmas falls on Saturday or Sunday the center will notify parents via the website of the closings. 

  • Every  3rd Wednesday of each month, the center will at 4:00 for our mandatory staff meetings) 
  • If Deerfield School closes, the center closes. If Deerfield Schools are delayed opening for two hours, 2 Grandmas will open at 7:30 a.m.
There are no credits allowed for center closings for holidays or snow days.

 Administrative Structure

  • Owners/Administrators Debbie Collins
  • Licensee – DCPS LLC
  • Director/Owner – Debbie Collins
  • Teachers
The Administrators supervise all personnel and all concerns should be directed to the Administrators.
Items Provided by Parents:
  • A blanket and sheet or a sleeping bag (to cover mat)          
  • A stuffed animal/character to rest with (optional)
  • Infant bottles (parents should label bottles with child’s name and date)
  • Food or Formula if other than Parent Choice (labeled with child’s name each day).
  • Diaper Ointments (parents should label with child’s name and sign an authorization form) 
  • Sunscreens ( parents should label with child’s name and sign an  authorization form.
  • Extra clothes appropriate for the season.  2 grandmas has extra clothing in case of emergency, however, if your child needs to wear some of 2 grandmas's clothing home, and it  is not returned within 5 days there will be a $10.00 charge per item of clothing.            
  • Pullups when ready for potty training.
Winter: boots, snow pants, hats and gloves.

Summer: enclosed shoes for the playground, shorts, pants, sleeveless shirts or blouses.
Note:  Please remember to put the child’s name or initials in each item of clothing.  Articles of clothing with no name that cannot be identified will be placed in the lost and found box.
Items Provided by ‘2’ Grandmas

  • CACFP (Child/Adult Care Food Program) Breakfast, Lunch and Snack  Note:Children will be offered a second snack of juice and crackers if still at the center at 4:00 pm
  • Luv diapers (until age 3) 2yr old rate will apply if not potty trained
  • Formula
  • Baby Food
  • Wipes
  • 2 inch sleeping mats
  • Crib sheets
  • Bibs
Show and Tell 

Children may bring a toy from home only on the day of show and tell. The item must be placed in the show and tell bucket.  Since guns and talk of shooting are not allowed at the center, it is important that the children never bring toys guns for their show and tell. 
Center Tours 

A tour of the center is encouraged before enrollment and will be done by appointment.  If a decision is made to enroll a child for a future date, there will be a nonrefundable $10.00 per week charge to hold that position.

Maternity Leave 

When an existing parent goes out on maternity leave, there is no charge for holding a spot for the new infant.  However, if the existing children are pulled from the center during maternity leave, there is a $50.00 charge per child for each week to hold their spot..  

There is no swimming pool accessible to the children on the premises and swimming will not be a part of our field trips.

There are no pets at ‘2’ Grandmas & a Bunch of Kids as some children may have animal-related allergies.
Children’s Files
 Forms and Timeliness for Submission

  • A completed written enrollment Form (CFS-62), must immediately be on file for each child.  In addition, Form (CFS-61) for children under the age of 2 years must be completed.  All children need an enrollment  form for the food program and a Household income  statement form.
  • Immunization record Form (DPH-4192) must be completed and signed by the parent and returned within 30 days.  Please pay close attention to the requirements for your child's age group.  It is also the parent's responsibility to update our records when their child receives an immunization.
  • Child Health Report Form (CFS-60) must be signed and dated by the child's physician and returned to us within 30 days.  Children under the age of 2 years must be given a physical exam every 6 months after admission.  Children over 2 years of age must be given a physical exam every 2 years after admission.  A new Form (CFS-60) must be provided following each exam.  School aged children are not required to have a health exam.
  • Child Health History and Emergency Care Plan Form (CFS-2345), must be submitted prior to the child’s first day of attendance.  Information on the form shall be shared with any childcare worker assigned to care for the child.
  • Written authorization:  Sunscreen, diaper ointment, and insect repellent may be applied only upon the written authorization of the parent. The authorization shall include the brand and ingredient strength of the sunscreen, diaper ointment or repellant. Authorization shall be reviewed every 6 months and updated as necessary.
  • A signed release Form (CFS-0058) for transportation to field trips, to and from School.

Fee Payment and Refund Policy
 Tuition Payment
  • Weekly tuition payments are due on Monday of the current week by 5:30 p.m.
Note:(For part time families tuition is due the first day of attendance for that week)
  • Co-payments are due on Monday of the current week.
  • Payments should be put in the payment box located outside the director/administrators's office.  If paying by check, please write the week(s) that the payment covers on the check.  If paying by cash, please use an envelope and write the child's name on the envelope the amount enclosed and week(s) to be covered.

 Note: No cash or checks should be handed to any teacher, director, or administrator. 
Tuition is based on cost of operations, inflation, and competition.  Tuition is also determined and classified by the program in which the child is enrolled, (based on the child's age) and number of days in attendance.  2 Grandmas reserves the right to adjust tuition rates as needed with a minimum of 30 days written notice given to parents/guardians.
 Registration/Other Fees

·   A $50.00 non-refundable registration fee is due prior to enrollment.  When enrolling more than one child, the family rate is $75.00.
  • Small fees may be due for field trips and other activities that occur throughout the year.  You will receive a notice of upcoming field trips defining the date, destination, time and cost.
 Late Fee/Service Charge

  • A late fee of $5.00 per day will be applied to your account for full-time families, if payment is not received on Monday of the current week.  A late fee of $5.00 per day will be applied to your account for part-time families if payment is not received on the first day of attendance of that week.
  • Late fee is due the following week on Monday or the first day of attendance with the next tuition payment.  If payment and or late fee is not received you will receive a written notice informing you of the past due amount. ‘2’ Grandmas & a Bunch of Kids reserves the right to terminate childcare services immediately in cases of delinquent tuition.
Parents who pick up their children after 5:30 p.m. closing  or after their scheduled pick up time, will be charged a flat rate of $25.00.  Teachers are scheduled by ratio of children to teacher.  When teachers stay after their scheduled time due to children being picked up late, they are working at overtime pay.  Charges will be assessed to your account and payment is due the following week on Monday with the next tuition payment
Note: A call will be made to CPS (Child Protective Services) if children are not picked up by 5:45 pm and no call was made to the center.
A service charge of $30.00 will be charged for any checks returned to us with NSF or an account closed.  NSF charge will be due on Monday along with the next tuition payment.   
2’ Grandmas & a Bunch of Kids reserves the right to take any legal action necessary to recover past-due tuition fees and late charges.
Checks will not be held.  All checks received will be deposited when received.  If you are experiencing a temporary financial problem, please speak to the director or administrator. 

 The contracted year begins January 1 and goes through December 31
Vacation may be allowed after six-months of enrollment. 

  • As of 2014, full-time families will receive 1 week (5 days) of vacation during the year. 
  • Part-time families will receive their regular contracted week. (Ex:    Enrolled 3 days, you are entitled to 3 days vacation.) 
  • Vacation days may not be carried over and added to the next year.
  • Vacation credit may not be carried over to the next year. 
  • Vacation request forms must be filled out and signed by the Administrator/Director prior to vacation for tracking purposes.
  • Vacation time may not be used for the last week of attendance.
  • Families who withdraw from the program will lose their accumulated vacation time.
  • Children enrolled after April 30 are not eligible for vacation until the next contracted year.
In order to receive a vacation credit, each of the following must be met:
  • A vacation request form must be turned into the administrator
  • The administrators must authorize all requests
  • Your contracted week must be used before a credit is issued
Note:  Families who attend only on a seasonal basis are not elegible for vacation.
Refund for Vacation/Holiday/Illness/Weather

Families of enrolled children are expected to pay for services, for missed days of attendance, holidays, vacation (beyond allowed vacation days), illness, personal reasons or weather. 
Refunds will not be given for missed days of attendance, holidays, vacation, illness, personal reasons or weather.
Daily Attendance 

For the safety of the children and to maintain staff-to-child ratio, if a child will be absent, the parent should call to inform the center. In the event no call is made to the center you will receive a call from us to inquire about attendance.  You are expected to maintain the hours specified on your enrollment contract.  Children should not be dropped off earlier or pickup later than specified.  A penalty will be assessed to your account:  $10.00 for the first minute and $1.00 per minute thereafter.  You must notify us if you are unable to pick up your children timely.
Where-About Chart 

Each room has posted who is in that room for the day.  The sign-in and sign-out chart also indicates who is in that room that day.
Parent Notification 

Notices to parents will be posted in the entrance hallway or on the front door of the center. Parent information may also be sent home with the children on their daily sheet and through a monthly newsletter.
Parents will be notified when one of the following occurs:
  • When their child has been exposed to a diagnosed or suspected communicable disease reportable under HSS145 and transmitted through normal contact.
  • Immediately if the child becomes ill or is seriously injured enough to require professional medical treatment.
  • Immediately, if a child exhibits signs or symptoms, which call for medical attention.
  • When they pick up their child if their child has sustained a minor injury.
  • Of the date, time and destination of any field trip which requires the use of a vehicle.
If it is determined that a child is too ill to remain in care, parents are obligated to pick their child up within 1 hour of the call. Please call if you don’t expect to get to the center within an hour.
Note: A copy of the center policies, parent handbook and the Administrative Code DCF 251 will be made available to the parents in the entrance hallway.
Parent Access 

‘2’ Grandmas shall permit parents to visit and observe at any time during the hours of operation unless access is prohibited or restricted by court orderCourt order must be on file at the center.
Parent/Teacher Conferences 

We encourage two parent meetings per year to discuss the child's progress.  It is important to have parents involved in every aspect of their child's development.  Additional meetings will be scheduled when deemed necessary by the teacher, director, administrator, or parent.
Confidentiality - Staff having access to children’s records are prohibited from discussing or disclosing personal information regarding the children, or facts learned about the children and their families.  Any personal information learned through “public knowledge” about families or co-workers, and discussed at ‘2’ Grandma’s center is also prohibited. Anyone found guilty of disclosing personal information will receive the necessary steps of discipline up to and including termination.
We permit the discussion of a child's personal information only in the following situations:
  • The parent or a person authorized in writing by the parent to receive information.
  • Any agency assisting in planning for the child when informed written parental consent has been given.
  • Agencies authorized under s. 48.78 stats.
  • A parent, upon requests, has access to all records and reports maintained at ‘2’ Grandmas & a Bunch of Kids
  • All records required by the department under this chapter for licensing purposes are available to the licensing representative.
Child Abuse and Neglect 

Any employee of ‘2’ Grandmas & a Bunch of Kids must make reports to the appropriate agencies of any suspected abuse or neglect.
Training will be provided for our staff through orientation and continuing education on the following:
  • Child abuse and neglect laws
  • Recognition of abused and/or neglected children
  • The process for reporting known or suspected cases of child abuse or neglect.
Weekly Lesson Plan 

In rooms where appropriate, teachers will prepare a weekly lesson plan for their rooms.  The planned schedules will be appropriate for the age group.  The administrator will review and approve each lesson plan.   
Daily Activities

  • A daily activity schedule will be posted in each classroom to provide reasonable regularity and should be followed as closely as possible each day.  Learning to handle routines helps your classroom run smoothly. 
  • Routines, such as dressing, undressing, eating, napping, and toileting are everyday experiences.  They promote the children's social, self-help, and learning skills.  By following a schedule, children know the order of daily events.  They also know what to expect with each activity.
  • Children will have ample free time to develop their own personal interests.
Child Development Schedule 

The daily schedule will address all aspects of child development, including:
  • Cognitive
  • Social/emotional
  • Small and large motor skills
  • Self-help skills
  • Free time
  • Outside play
  • Lunch and snack time
Note: Television will be used only to prepare children for breakfast, lunch, and snack or occasionally as part of the daily lesson plan.  No child is required to watch television.  Television is used in the early morning hours when children are tired and just want to rest.
Effective Guidance Techniques 

Each teacher will use the following means of guiding the children in their care.
  • Direct guidance - Facial and body gestures that influence behavior.
  • Indirect guidance - Outside factors influencing behavior such as the layout of the center.
  • Positive reinforcement Molding children’s behavior by rewarding positive behavior.
  • Consequences - A result that follows an action or behavior.
  •  Natural consequences -  Result naturally as the result of a behavior
  •  Artificial Consequences - (Deliberately set up to show what will happen if limits are not followed.
  • Time Out – Use to give children time to calm down before rejoining the group.  Not appropriate for children less than 3 years of age.
Note: If time out is used for children over 3 years of age it is used for no longer than 5 minutes.
  • I-messages  A verbal statement that explains the effect of a child’s behavior on others without placing blame.
  • Effective Praise - Acknowledge the child’s action or progress
  • Ignoring - Avoiding an acknowledgement to a child’s behavior if the behavior is not dangerous.
  • Encouraging - A guidance strategy teachers use to recognize a child’s efforts and improvements.
  • Redirecting- Diverting or turning a child’s attention in another direction.      
  • Modeling - Showing the children the appropriate behavior to use.
  • Active Listening - Listen to what is said and repeating it.
Promoting a Positive Self - Concept

A child's self-concept includes the qualities the child believes he or she possesses.  It is a result of beliefs, feelings, and perceptions a child has of himself or herself.  Each classroom will pay close attention to helping children develop a positive self-concept by:

  • Carefully listening to the child before speaking
  • Keep an open mind
  • Recognize the differences in children
  • Providing choices to promote independence
  • Avoiding favoritism
  • State directions in a positive manner
  • Permit enough time to complete activities
  • Make expectations clear
  • Acknowledge the child's attempts as well as accomplishments
  • Use effective praise
  • Respecting cultural differences
Behavioral Problems 

There are many causes of behavioral problems in children.  These include certain situations and feelings children do not know how to handle.  In addition, there are physical problems that can cause tension in children.  It is important for teachers to be aware of situations and emotions that produce tension. 
The following are causes of behavioral problems to be aware of:
  • Over stimulation
  • Frustration
  • Stress
  • Breaks in routine
  • Noise
  • Waiting time (differs depending upon the age of the child)
  • Physical problems
Early Morning Arrivals 

Infants will go into the Safari Room. 1-yr-old children  will go into the Teddy Bear Room. Children two years and older will go into the Frog Room until 7:00 a.m.  At that time the 2-yr-old children will go into their own classroom (Bumblebee Room). 
Arrival Routines

Parents must accompany each child into the building and notify a teacher of his/her arrival.  Observation will be done upon a child's arrival at ‘2’ Grandmas & A Bunch of Kids.  Staff will make a health assessment of each child.  
Signs and symptoms of illness or injury either reported by the parent or observed by the staff will be recorded in the ‘Injury Log’ book. Information taken or observed by opening staff must be passed on to the child's regularly assigned child care teacher.
The children's arrival requires the teacher's full attention. The teacher will  greet children to make them feel welcome
To eliminate lost or broken toys, Please do not allow children to bring toys from home.  Acknowledge any toys the child has brought from home and remind them to put it in their cubby. Refrain from bringing toys until your assigned day for show and tell. We ask that any food or drink (including milk) brought from home be eaten before entering the classroom.  If that is impossible, children must sit at tables to consume any food before playing.  All outside food must be consumed before 7:00 am or put away.
Late Afternoon Care 

In the late afternoon, children will remain in their own rooms and will only be combined with other classrooms at the end of the day.
Large Group Activities 

This may be referred to as circle time, story time, or group time.  Large group activities will be scheduled when the children are well rested and nourished, such as mid-morning.  Since all children do not arrive at the same time, group time will not be scheduled at the beginning of the day.  Group time will take place in an area with few distractions, away from puzzles, books, and other toys.  The key to successful group time is organization and being ready.
Begin with something that captures the children's attention.  Always end group time before the children lose interest.
Small Group Activities 

Small group activity periods may be scheduled for 10 to 15 minutes, of four to six children in groups with similar interest or abilities.  Children should work with the teacher or assistant teacher.  Some objectives may be to teach specific concepts, such as colors, numbers, shapes or sizes.
Self-Selected Activities or Free Time 

The largest block of time in the schedule is for self-selected activities.  These activities can be either indoor or outdoor activities or split between both.  When longer play periods are available, children may engage in more involved activities.  Larger blocks of time help to lengthen the children's attention span.  During this time, the teacher and assistant teacher should engage in conversations with the children, asking questions and assessing learning.
Outdoor Activities 

Children present for more than three (3) hours a day will be required to participate in outdoor activities except during inclement weather or when not advisable for health reasons.  ‘2’ Grandmas has an on-site outdoor play space that provides age appropriate play components for the children.
Inclement weather is:
  • Heavy Rain                                                                 
  • Temperatures above 90 degrees F
  • Wind chills of 0 F or below for children 2 and over
Meals and Snacks 

A full-day program will provide breakfast, lunch and afternoon snack.  The center schedules at least half an hour for lunch.  The teachers are encouraged to sit with the children during lunch and breakfast. This is a good time for conversations with the children about many topics.  Attention should be placed on proper table manners.  
  •  Menus are posted inside the front entrances and in the kitchen.  Copies can be made for the parents upon request
  • The menu will include diverse foods all in accordance with the child and adult care food program nutritional requirements.
  • Milk will be provided at breakfast and lunch.  Milk or juice will be served with a snack in the afternoon.
  • Enough food will be prepared for each meal and/or snack so seconds of vegetables, fruit, bread and milk are available to the children.
  • Only milk and milk products which have been pasteurized and meet the Grade A milk standards of the Wisconsin department of agriculture, trade, and consumer protection may be served or used.
  • All meals are prepared on the premises, in a central kitchen operated by the child care center.
Child Guidance and Food 

‘2’ Grandmas recognize that there will be times when a child will not want to eat what is being offered.  During mealtime, we encourage the children to taste their food.  Children are not required to clean their plates.
Specialty Menus 

A special diet, including nutrient concentrates and supplements will be served only upon written instructions of the child’s physician and the request of the parent.  The parent will be responsible for providing the child’s food for each day the child is at the center.
Food Allergies 

Cooks, staff members, childcare workers, substitutes, and volunteers having direct contact with the children shall be informed about food allergies.  A posting is in the kitchen of all children with any food allergies or restrictions in their diet.
Infant/Toddler Feeding 

 Keeping all labeled and dated infant food and formula in the refrigerator, if necessary.
  • Any formula prepared by child care workers must be equivalent to that usually provided by the child's parents and prepared according to the manufactures directions.
  • Never reheat bottles of milk or formula.  Milk or formula shall be discarded after each feeding and bottles rinsed to take home.
  • Children may not be fed directly from the jar.  Spoon small amounts of food into a separate bowl for feeding.  Remaining food left in the jar may be refrigerated no longer than 36 hours.  Jars will be labeled with the date opened and must be covered.
  • Breast Milk- Never heat breast milk in the microwave. Refrigerate or freeze promptly. Use within 2 weeks if frozen. Thaw frozen breast milk by placing container under cool running water. Use breast milk within 24 hours after thawing. Throw away breast milk left in a bottle after feeding.
  • Appropriate microwave heating instructions for formula, milk and food are posted on microwaves used for heating and must be followed by all childcare workers.
  • All birthday and holiday treats brought from home must be store bought and will be monitored and distributed by childcare workers.
Meal Times

  • Breakfast is served at 8:00 am.  School children:  7:15 am
  • Lunch is served at 11:00 am.
  • Snack is served at 2:00 pm.
  • Children will be offered a late snack of juice and crackers if still at the center at 4:45 p.m.
Nap Time

  • All children less than 5 years of age enrolled at ‘2’ Grandmas & a Bunch of Kids are required to take a nap if in care for 4 or more hours during the day.
  • The teacher should set the routine just prior to nap time so all children know what to expect.  Such as: have the children use the bathroom, wash their hands, and get a drink if necessary.
  •  The children should get their blanket and stuffed animal (depending on age) from their cubbies and go for a nap.
  • This may be a good time for a short, soft story to help them calm down and go to sleep.  The teacher may decide to play soft music while the children are sleeping.
  • If children are unable to sleep after 1/2 hour, they may engage in some other activity that is not disruptive to the sleeping children. (I.e. looking at a book, coloring, puzzles etc.)
  • Teachers must be within sight or sound of each group of sleeping children.   If one child is awake, sight and sound supervision of that child is required.
  • Infants regulate their own sleeping patterns.  Cribs are used, with one infant per crib.  Babies are placed on their backs, in accordance with SIDS prevention guidelines.
Classroom Cleanup

  • Cleanup is an important routine in early childhood classrooms.  Children learn to be responsible for themselves, their belongings and classroom materials and equipment.
  • Remain positive when discussing cleanup.
  • Set firm ground rules and then follow through.  Children should be expected to participate in cleanup.
  • Remember to praise children for their efforts and accomplishments when cleaning up.
  • Rooms can have visual reminders on the wall above where equipment and materials belong.  This will foster independence.
Religious Training 

‘2’ Grandma respects the spiritual and religious beliefs of all persons.  We will, therefore, not engage in any specific religious training at the center.
The center may choose to celebrate the holiday seasons and will notify parent of all activities.  If a parent does not want their child to participate in any of the activities, they should notify the center of their wishes and make other arrangements for that day.
Cultural Diversity 

Culture is made up of the values, beliefs and practices that are shared by a group.  Children absorb information about culture from the important adults in their lives.  We all grow up in our own family culture where we are taught about what is right and what is wrong, how to care for yourselves and others, how to eat, when and where to sleep, what to celebrate and how.  Culture provides children with a sense of belonging and identities which lasts throughout adulthood. Children will be introduced to different cultures through diverse dolls, foods and language development. However, good manners are a part of our daily activities and training.
Fire Evacuation Procedures
  • Evacuation plans are posted in the classroom for that group.  The lead teacher is responsible to bring the emergency cards along with the group.
  • Evacuations will be made as quickly as possible, with each teacher responsible for safely assisting the children.
  •  Infants and toddlers will be evacuated in cribs.  Any extra staff should assist with the infants and toddlers.
  • The lead teacher will check to make sure that lights are off, all children are out, the emergency cards have been taken and the door is shut behind them.
  • Once evacuation is complete, the staff will once again refer to the emergency cards to ensure all children are present.  In the event a child is missing, please refer to Lost Child Procedure, later in this section.  Emergency Cards and attendance sheet will always follow the group.  Children will then be moved safely to:
Deerfield High School
 300 Simon Blvd, Deerfield, WI
(608) 764-5431
They will remain at the school until picked up by their parents. (Location approved by Michelle Jenson, Superintendent of Deerfield Schools) Children will continue to be supervised by ‘2’ Grandmas & a Bunch of Kids staff.  Parents will be notified by using the information on their emergency cards.
  • Fire evacuation procedures will be practiced monthly and repeated if not performed satisfactorily.
  • The administrator or director will test all smoke detectors and fire alarms on a monthly basis.
  • Staff will be trained on evacuation procedures, the use and location of all fire extinguishers.
  • In the event of a real fire, any injury sustained requiring medical attention will be reported to the licensing department within 48 hours.  Also, any damage to the premises will be reported within 24 hours.
Tornado Evacuation Procedures
  •  Tornado evacuation plan will be posted near the exit to each classroom along with the fire evacuation plan and emergency cards.
  •  During weather conducive to tornado formation, weather radio will be tuned into the weather station.
  • In the case of a tornado warning in our area (Dane County), the staff will follow tornado evacuation plan. 
  • Teachers will assist children in making their way safely inside the bathrooms located in each room.  Teachers will take their daily attendance sheets and emergency contact information.  
  • Infants will be evacuated in cribs and cribs taken into the bathroom in their classroom. 
  • The lead teacher will make sure all children have been evacuated, lights are shut off, emergency cards (with attendance sheet) and flashlight have been taken and the door is shut.
  •  Children will then be instructed to sit on the floor  
  •  Once evacuation is complete, the staff will once again refer to the attendance sheet to ensure all children are present.  In the event a child is missing, please refer to Lost Child Procedures.
  • Weather band radio and batteries for backup is located in the administrator’s office and will be used in case the power goes out.  The Administrators/Director will be responsible for the radio.
  • Everyone will remain in the bathroom until the warning has been lifted and the building has been checked for safety.
  • Tornado evacuation procedures will be practiced in the spring and through the summer months on a monthly basis.
  • Staff will be trained during their orientation period in evacuation procedures, and thereafter yearly through continual review of procedures and practice.
  • In the event of a real tornado, any injury sustained requiring medical attention will be reported to the licensing department within 48 hours.  Any damage to the premises will be reported to the department within 24 hours.
  • Child Injuries -In the case of a serious injury requiring professional medical attention, ‘2’ Grandmas & A Bunch of Kids staff will:
  • Perform any first aid or CPR necessary to manage injury until emergency medical personnel arrive.
  • A staff member will contact emergency personnel, parent, or emergency contact person listed on their enrollment form and/or emergency card.  
Parents will be notified of type of injury and severity and asked where to transport their child. 
  • 911 and/or the poison control center will be notified before the parents.
  • Staff will carry emergency cards with them whenever children leave the center. If a situation occurs while on a field trip, the staff will notify the administrator and they will call the parent or emergency contact person. First Aid should be sought or have a facility employee call for help.  Child will be transported by ambulance to the nearest medical facility.
Life Threatening Injuries
Parents will be notified of type of injury and severity and asked where to transport their child. 
  • 911 and/or the poison control center will be notified before the parents.
  • Emergency numbers are posted by each phone in the center including Child Protective Services.
  • Immediately following treatment, events of injury will be recorded in the medical logbook, along with the date, time and initials of person making entry.  A report will be filed with the licensing department within 48 hours. 
Minor Injuries

  •  First aid will be performed according to the injury.  First aid kits are kept in each room.
  • Slivers should be removed only if you can pull them out without breaking the skin.  Wash affected area with soap and water
  • Protect affected area with a sterile bandage
  • Blisters that are open on the hand will be washed with soap and water and covered with a sterile bandage; no loose skin is to be removed.
  • Only soap and water may be used to wash injured areas. The application of antibacterial or antiseptic ointments or solutions must have written authorization by the parent or guardian.
  •  Minor injuries occurring on a field trip, will be treated according to the above standards with the first aid kit, which is carried on all field trips or by the location's first aid station.
  •  Report of each injury is recorded in the accident book along with date, time and initials of person making the entry.
  •  All injuries must also be reported to the Administrator or director in order to determine whether the parent should be notified immediately or at pick up time.
Note:Staff will be trained in emergency procedures for child injuries, first aid, universal precautions and record keeping of injuries during their orientation period. There will be at least one staff member on site at all times who is certified in CPR and first aid. 
Flash Flood Warning 

Staff will be responsible for assisting the children in immediate evacuation to higher ground.  ‘2’ Grandmas & a Bunch of Kids staff will provide supervision for the children until parents arrive to pick up their children.  Emergency cards will be taken to identify all the children in order to contact parents. Any damage to the premises will be reported to the licensing department within 24 hours.
No Heat

  • The inside temperature must be no lower than 67 degrees.
  • If complete building has heat loss, Heating Company will be called immediately for repair if no resolution parents will be notified to pick up their children.
  • Extra blankets are kept at the center and will be used to keep children warm until parents arrive.
  • If there is an area that has appropriate temperature, children will be moved to this area, maintaining ratio and group size, until repair can be made.
  • A report will be made to the licensing department within 24 hours.
No Air Conditioning

  • If room temperature can be maintained below 80 degrees Fahrenheit and proper circulation can be provided by fans, children will remain.
  • If another area of the building maintains appropriate temperature, children may be moved to that area as long as ratios and group size is also maintained.
  • If unable to maintain temperature, Cooling Company will be called immediately for repair if no resolution parents will be notified to pick up their children.
  • A report will be filed with the licensing department within 24 hours.
Emergency Contact Person 

 In case of an emergency the center maintains a signed agreement with a staff member who lives within 5 minutes of the center.
No Water/Plumbing

  •  Maintenance person or plumber will be called immediately for repair, parents will be contacted and children must be picked up ASAP.
  • Evacuate if any flooding occurs.
  • Report any damage to the premises to the licensing department within 24 hours.
No Electricity

  • If for a short time, classroom flashlights are available.
  • Check to make sure we still have phone service, if not, see “No telephone
  • If for an extended period of time, parents must be notified to pick up their children.
  • Report will be filed with the licensing department within 24 hours.
  • If No electricity affects the temperature of the building, follow above instructions for No heat or No air conditioning.
No Telephone

  • Director will go to a working telephone to contact Telephone Company for repairs.
  • Cell phones are acceptable.
  • Report will be made to the licensing department within 24 hours.
Extreme Weather Conditions
Outside activity will be discontinued until outside conditions improve.  Decision based on information from National Weather Service of a weather alert.
Conditions may include but not limited to:
  • Heat
  • Cold
  • Humidity
  • Type and amount of precipitation
  • Wind
  • Severe storm or tornado warnings
Center Weather Closings

The center will remain open in the event of a snow storm unless:
  • Ice and/or hazardous driving conditions are predicted
  • Attendance is extremely low
  • In the event that conditions worsen during the day, parents or emergency contact will be notified to pick up their children within 1 hour of the call.
Note: In the event of weather-related closings no refunds will be given.
Lost Child Procedure at Center

  • Attendance sheets will be consulted to verify the child's arrival on that day.
  • All staff will be alerted and a search of the entire premises will begin
  •  Authorities will be notified immediately
  • Parents will be notified immediately
  • Search will continue on outside of premises and in neighborhood of the center
On A Field Trip

·        Check attendance sheet to confirm child's arrival
·        Site will be searched and appropriate personnel on site will be notified.
·        Authorities will be notified immediately as search for child continues.
Note: Parents will be notified immediately using emergency cards.
During Emergency Evacuation

·        Attendance sheet must be checked and emergency cards taken prior to leaving building and double-checked upon evacuation.
·        If a child is thought to be missing, alert the director and steps will be retraced (if it is safe to do so) searching for child.
·        If the child is still not found or the situation is unsafe to re-enter the building, the administrator or director will notify the authorities, emergency personnel and parents.
Pick-Up Disputes

       ‘2’ Grandmas & a Bunch of Kids must have a court ordered document stating that “Denial of release” of a child to a non-custodial parent in order for the center to refuse release of a child.
·        ‘2’ Grandmas & a Bunch of Kids asks that non-custodial or shared custody parents abide by the terms of custody arrangements in order to eliminate these disputes.
·        If a situation cannot be resolved, the director or administrator will call the police to make the decision whether a child can be released.
·        ‘2’ Grandmas & a Bunch of Kids staff will ask for picture identification from any   unfamiliar person, even the child's own parent.  Picture must match prior authorization list given during the child's enrollment or updated list.
·        If we have not been notified of a pick-up by someone other than the parent or the usual routine pick up person, verification will be necessary.  A call will be placed to the parent or guardian before the child is released.
·        Wisconsin State Law: all children under four years of age must be placed in a car safety seat. Children four (4) years of age up to eight (8) years of age
 (40 lbs up to 80 lbs) must be restrained by a booster seat.
·        Children 8 years of age or older may use individual vehicle seat belts depending on the child’s age, weight and height.  Parents witnessed not using the appropriate safety restraints may be subject to a report to Child Protective Services.
Fire Safety

·        Fire extinguishers are operable and charged yearly, by contract with Jefferson Recharging Service, Inc.  A label is attached to each extinguisher indicating date of last inspection and condition of unit.
·        Staff is trained during orientation on fire evacuation procedures. Operating instructions are posted next to each fire extinguisher.
·        ‘2’ Grandmas & a Bunch of Kids’ center has 6 exits locked from outside access only.  Doors can be pushed from the inside to exit without a key.  All exits and passageways are at least 3 feet wide, and will not be obstructed by any objects.
·        Multi-plug extension cords are not used at ‘2’ Grandmas & a Bunch of Kids and no more than 2 appliances may be plugged into any wall outlet.  Unused outlets are covered with appropriate child safety devices.
·        Furnace room doors are kept closed at all times during hours of operation.
·        Exit lights are lit at all times and checked for battery back up as part of monthly fire drill procedures by the director or administrators.
·        No space heaters of any kind are ever used.
·        The director or administrators checks alarms and smoke detectors weekly to ensure they are in good working order.  Weekly checks are recorded on Form CFS 543.

  •  Temperature is regulated and does not go below 67 degrees or above 80 degrees Fahrenheit.
  • Staff will be trained in their first week during orientation and will practice, in spring and summer months, tornado drill procedures. 
  • ‘2’ Grandmas & a Bunch of Kids has a weather radio that helps staff to prepare for severe weather conditions.
  • ‘2’ Grandmas & a Bunch of Kids has contracted with a snow removal service for the clearing of the parking lot and sidewalks.  In their absence, the Administrators will be responsible for proper maintenance.

  • Staff will be trained in orientation on First Aid and emergency procedures for serious injuries.
  • Staff will inspect the premises and their classrooms daily for any safety hazards. Any hazards must be reported to the director or administrators immediately for correction.
  •  Any materials necessary for operation, but hazardous to the children are either guarded so they cannot be reached by the children or are stored in a locked area. 
  •  The director will review the injury and medical logbooks every six months for correct reporting and safety hazards.
  •  Staff will follow procedures for universal precautions, which they will be trained in orientation.
Emergency Telephone Numbers

  • Emergency telephone numbers are posted by each telephone in the event of an emergency, including:                
  • Fires, Ambulance, police numbers
  • Poison control center
  • Child protective services
  • Charter Communications (telephone service)
  • National Weather
  • Alliant Energy (heat)
Health Care Policy 

Identification of illness will be done by checking the child's temperature and looking for other signs and symptoms (i.e. sore throat, ear drainage, rashes).  Center director or Administrator will notify parent immediately if the child meets one or more of the following criteria:
  • Fever
  • Severe or frequent diarrhea
  • Vomiting
  • Unexplained rashes or rashes common to certain diseases, (i.e. chicken pox, measles, Rosella, etc)
  • Severe breathing problems, especially in cases of asthma
  • Inflammation of the eyes
  • Any other illness or condition that requires special attention or that has the potential to affect the health of the other children or staff
Mildly Ill Child 

 Due to the lack of an available quiet room, mildly ill care will not be provided.  A call will be made to the parent/guardian to pick up their child within an hour of notification. The child will stay in the Administrator’s office until parent/guardian arrives.
Isolation Area 

 Isolation will be provided in the administrative office or in an area separated from use by other children for any child exhibiting signs or symptoms of illness until picked up by the parents.
Readmission to the center is allowed with a statement from the child's physician or if the child has been excluded for the longest incubation period for the disease as specified by the licensing department.’2’ Grandmas will ask for a statement from the Dr allowing your child to return to the center.
SIDS Risk Reduction and Prevention

  • Infants under 12 months of age shall be placed on their backs on a firm tight fitting mattress for sleep in a crib.
  • Waterbeds, sofas, soft mattresses, pillows and other soft surfaces shall be prohibited as infant sleeping surfaces.
  • All pillows, quilts, comforters, sheepskins, stuffed toys, and other soft products shall be removed from the crib.
  • If a blanket is used, the infant shall be placed at the foot of the crib, with a thin blanket tucked around the crib's mattress, reaching only as far as the infant's chest.
  • The infant's head shall remain uncovered during sleep.
  • The child will be placed in a supine (back) position for sleeping to lower the risk of Sudden Infant Death Syndrome (SIDS).
  • When infants can easily turn over from the supine to the prone position, they shall be put down to sleep on their back, but allowed to adopt whatever position they prefer for sleep.
Communicable Diseases 

Diseases spread by person-to-person, animal to person or food and water to person are caused by either bacteria or virus.
  • Staff is trained in the knowledge and recognition of communicable diseases, the spread and control through review of the Communicable Disease Handbook.
  • Parents will be notified of exposure to communicable disease through posted exposure notices.
  • Exposure notices will be posted on the classroom doors as well as the main doors.
  • No names will ever be mentioned of infected child or children and no reference to gender or other characteristics that may help identify who infected child/children are.
  •  Parents will be notified in person.
  •  ‘2’ Grandmas & a Bunch of Kids will also notify the local public health department of any cases of reportable communicable disease, as indicated on the Department of Health chart.
If we are informed that a child enrolled at ‘2’ Grandmas & a Bunch of Kids is HIV positive or has Hepatitis B, we will:
  • Absolutely not discriminate
  • Notify the child's regularly assigned childcare worker only with written consent of the parents.
  • Under No circumstances will a child's condition ever be discussed with any other parents or staff without parental permission.
  • All staff is notified that unauthorized discussion of a child's confidential health status is a serious offense and could lead to termination.
Medication/Injury Log Book

  • The administration of medication will be recorded.
  • Medication prescription or non-prescription will be administered to children only when the parent has completed CFS-59.  
  • Provide the center with the medication in its original container with child's name, dosage and directions for administration.
  • Record will include:  date, time, name of child, name of medication, and initials of the person administering the medication.
  • Two people (teacher, administrators or director) will be present at all times when medication is given.  Each will check the child's name against the bottle to ensure no errors are made. Parents may give standing permission in writing to apply such products as needed.
  • The director or Administrators shall review records of injuries with staff every 6 months in order to determine that all possible preventive measures are being taken.  There shall be documentation in the medications and injury logbook that review has taken place.
Storing Medication

  •    In the kitchen cabinet in a labeled box so it is not accessible to the children.
  •    In the refrigerator, if required, in a covered container labeled "MEDICATION".
  •    No medication will be stored in diaper bags, coat pockets, back packs, classroom refrigerator, coat hooks or anywhere else the children may access them.
Missed Dosage/Administration Error

  • Parents will be notified as soon as possible of a missed dose so they can decide whether to administer at a later time.
  • Parents of both children will be notified immediately if there is an error in administration.  Poison control and the child's physician will be contacted for guidance in the event that it is a prescription medication.
Diapering and Toileting 

Staff members will cooperate with the parents so that the child’s toilet training routine is consistent between the center and the child’s home.
Lotions, powders or salves will only be applied to a child under the specific written direction of the child’s parent or the child’s physician.  The directions will be posted in the diapering area.
Procedures: Children with Special Health Needs

  • Chronic problems:  Any child who suffers from a chronic condition will have that information with their emergency contact information in the child’s room.
  • Temporary problems:  Information regarding a temporary condition will be written on a note for the teacher and is kept in the child’s room for all substitute teachers to see.
Universal and General Health Precautions 

  • Orientation policy includes training in our plan for universal and general safety precautions. 
  • Single use disposable gloves are used for handling blood, blood-containing fluid.
  • Hands should be washed after handling any bodily secretions (including but not limited to urine, feces, nasal discharges and breast milk).
First Aid 

First aid kit supplies are kept in each classroom, a kit is also sent on field trips and walks in case of an emergency or minor injury.
Injuries - Minor/Severe 

Parents are notified immediately in the event of serious injury and at pickup time of all minor injuries.

‘2’ Grandmas & a Bunch of Kids will use commercial transportation (school bus) when arranging field trips. 
 First Student, State Farm Road,  Deerfield, WI . 53531. 
 Telephone No: 423-4118.
 Contact person: Doug Strassburg.
On a Field Trip 

All children, teachers and chaperones wear denim Capri shorts or pants and a T-Shirt with the center’s name, state and phone number on it. A count of the children will be taken in the morning before the bus arrives.
When the bus arrives, the children will line up behind the lead teacher.  The lead teacher will have the emergency contact information and a first aid kit.  A face count will be taken before the children leave the building.
Another teacher will follow the children to the bus.  The lead teacher will wait at the door of the bus and count the children as they board.  After all children are on the bus, another face count will be taken before the bus leaves the lot.
When leaving the destination site, above procedure will again be done to ensure all children are back on board.  Upon arrival at the center, the lead teacher will get off the bus first and count the children as they exit the bus.
When all children have exited the bus and entered the building, a teacher will walk through the bus to ensure that no children are left sleeping on the bus.  When that has been completed, the teacher will enter the building and do last face count of all children.
Transportation To/From School 

A school bus picks the children up at the entrance door by the parking lot side in the morning at 7:40-7:45.  Children leave the center and go immediately to the bus.
4K children are picked up in the parking lot and dropped off at the side of the center.  
In the afternoon, the children board the bus at the school. A teacher from the center will meet the bus at 3:00 on regular school days) and 11:05 or 1:20 (early release).
Discharge of Enrolled Children
At Parent’s Request

At ‘2’ Grandmas & a Bunch of Kids, we work very hard to make each child and their family happy, but if for some reason there is a family that we cannot please, the parent can withdraw their child with a two week written notice. They will still be responsible for paying for those weeks whether your child attends or not.         (revised 7/13/13)
At Center’s Request

  • If a child’s behavior is disruptive to the center or endangers the safety of other children or staff member it may be necessary to ask the family to leave the center.
  • If a child’s behavior is disruptive or detrimental to other children, parent will be notified and corrective action must be applied.  Parents must work with the center to ensure the safety of all children.   If behavior does not improve and is still detrimental to other children, the child's care will be terminated.
Mutual Agreement

In the event a family has to make the decision to leave based on family relocation or other reasons unrelated to our service.
Behavioral Concerns

Our center will work with parents to try to improve inappropriate behaviors in all the children. Communicating with the parents on a regular basis about areas of concern helps to improve the situation. On occasion, we are forced to request that the parents find alternate care. These steps will be followed prior to the decision:
  • Confer with parents about other possible child guidance techniques they may suggest which have been successful for them
  • With parent permission, seek outside guidance from professionals.  Such as:  Birth to Three programs, the local school system, etc.
  • Employ our child guidance strategies
  • If the situation persists and we feel the child’s or another child’s safety is at risk, we reserve the right to terminate the child’s enrollment.  The final decision to terminate care will rest with the center administrators.  (See At Center’s Request)
Prohibited Actions 

Actions that are aversion, cruel or humiliating and actions that may be physiologically, emotionally or physically painful, discomforting, dangerous, or potentially injurious are prohibited even with parental approval.  Examples of prohibited actions include:
  • Spanking, hitting, pinching, shaking, slapping, twisting or inflicting any other form of corporal punishment
  • Verbal abuse, threats or derogatory remarks about the child or the child’s family.
  • Physical restraint, binding, or tying to restrict movement or enclosing in a confined space, such as a closet, locked room, box or similar cubical.
  • Withholding or forcing meals, snacks or naps.
  • A child will not be punished for lapses in toilet training.
  • Failure to follow the policies and procedures.
Note:  Inappropriate discipline of a child by a staff member will be reported to the Department of Children and Family Services within 24 hours after the occurrence.  The situation will be evaluated and the staff member will be appropriately disciplined including, if necessary, dismissal.